Terms of Service

1. Ordering & Payments

All orders must be placed and paid for in advance. We accept e-transfers and credit card payments via secure third-party payment processors. By making a payment, you agree to our payment terms and the terms of the third-party payment processors.

For delivery orders, please contact us before placing your order to arrange payment and delivery details.

2. Pickup & Delivery

Pickup orders can be placed through our online checkout. For delivery, we service Innisfil, Barrie, Simcoe County, Muskoka, and the Greater Toronto Area. Delivery rates vary by region and are subject to HST. Full details can be found on our Delivery Information page.

3. Refunds & Cancellations

Please see our Refund & Cancellation Policy.

4. Product Information & Liability

Our products are made in our home-based location by a CIFS Certified Food Handler. Please advise us of any food allergies or dietary restrictions when placing your order. We cannot guarantee an allergen-free environment. Customers are responsible for checking ingredients before consumption.

5. Privacy Policy

We respect your privacy. Your contact information will only be used for processing orders and notifying you of order information, promotions, and special offers. We do not share your information with third parties, except as necessary to fulfill your order.

6. Intellectual Property

All content on the Briar Hill Gourmet website, including text, graphics, logos, images, and videos, is the property of Briar Hill Gourmet and is protected by intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written consent.

7. Changes to Terms

Briar Hill Gourmet reserves the right to update these terms at any time. Continued use of our website and services constitutes acceptance of any changes.

For any questions, please see our FAQ page or contact us at erica@briarhillgourmet.com.