Refund & Cancellation Policy

Order Cancellations

Full refunds will be provided if the order is canceled at least 5 days before the scheduled delivery/pickup date.

If canceled within 5 days of the scheduled date, we offer a 50% refund or the option to reschedule within 30 days.

Same-day cancellations are not eligible for refunds.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receiving it. We’ll work with you to make it right.

For refund requests or order changes, please email erica@briarhillgourmet.com or call/text 647-456-1420.

Please see here for our Terms of Service.